Bed Bugs on
Enchantment of the Seas -- July 31, 2006
From passenger:
As a passanger on Enchantment
of the Seas, I was in cabin 7094. My bed was infested with bed bugs and
the crew came and yellow bagged the linen after I complained about 80
plus bug bites. They said they had no new mattress to replace it with
and I was forced to sleep with my daughter on her sofa bed.
They stated they would
fumigate the cabin on turn around day. But I went back up to the
room prior to disembarkation as I forgot something on my balcony
-- the room had been totally cleaned and beds made for next passanger.
I told the cabin steward that the bed needed fumigation and he said he
was told to make up the room as normal. Now I am feeling sorry for the
next guest sleeping in that room, after I reported this to several
people with complete documentation of names and events as well as
having pics to vaildate the concern. The ship did nothing to make this
right and furthermore, never sprayed the cabin either. I faxed
the medical report and supporting docs to RCCL and am waiting for a
response as the ships logs will not be in until Thursday.
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Received: 1 August 2006